Refund policy
We have a 15-days return policy, which means you have 15 days after receiving your item to request
a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or
unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at EMAIL : kerenbeauty23@gmail.com
. Please note that returns will need to be sent to the following address: 1108 66Th ave west Bradenton 34207.
If your return is accepted, you will need to pay ...., as well as instructions on how and where to send
your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at kerenbeauty23@gmail.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective,
damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants),
custom products (such as special orders or personalized items), and personal care goods (such as
beauty products). We also do not accept returns for hazardous materials, flammable liquids, or
gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return
is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was
approved or not. If approved, you’ll be automatically refunded on your original payment method
within (15 business days return. Please remember it can take some time for your bank or credit card company to
process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at kerenbeauty23@gmail.com